Communications & Influencing for the PA

Annie is delighted to bring to you this workshop which has been specially designed for leading EAs and PAs. We encourage participants to involve yourself in the interactive exercises and discussions – it’s the very best way to learn! You will gain valuable knowledge and skills to ensure you can more effectively communicate and influence in your organisation, and at the end of the workshop you will be able to:
-Define Influence
-Understand the 3Vs of creating rapport & communication
-Understand active listening and the benefits of putting it in to practice
-Interpret body language
-Identify barriers to listening and strategies to overcome these barriers
-Understand the 3 channels by which we absorb information and the resulting language used
-Be familiar with the open questions model
-Understand different questioning types and their uses
-Understand the Power of Three and be able to provide examples of these
-Apply a structured model to formulate your proposals and ideas with IMPACT
As a former PA, Annie believes the ability to communicate and influence effectively can be immensely beneficial and she understands first-hand the challenges you face in your role.

Location: WORKSHOPS Date: May 23, 2017 Time: 9.30 - 12.30 Annie Page